Team

jennmatheney

Jennifer Matheney

Position :

Guest Relations Manager

For those of you who know Jenn, you know she loves talking to and meeting new people.  She’s been doing so in this industry for 30 years. 

Her parents and extended family are all natives of Cincinnati.  Her father took a corporate pilot’s position moving her mother just outside of Ashland, KY where she and her younger brother were born in the small town of Worthington, population 1,400. 

At age 16, Jenn began her career as a hostess at the only sit-down restaurant in town, Ponderosa Steakhouse.  She quickly moved on to serving and so began her love of the industry.  Moving on to the town’s new Texas Roadhouse she excelled while also attending school full time at Shawnee State University. 

Deciding to return to her family’s roots, she moved to West Chester exploring bartending and expanding her service skills throughout the city.  At age 21, she started managing and experiencing the world of fine dining while again attending college earning her business degree. 

She and her husband met in January 2001 after he had moved to the area from California.  They were married approximately one year later welcoming a daughter and later a son.  The family has lived in Maineville for 17 years.

Fine dining has been her passion for 16 years, specifically finding a home at Jag’s in 2014.  In December 2022, she proudly accepted the Guest Relations management position.

“I’ve had the opportunity to work with and for the most amazing people.  Guests become an extension of our family.  We share accomplishments, stories about children, vacation adventures, celebrations and unfortunately at times we support one another through the heartaches . . . just like a family.  I’m blessed to call the staff and patrons at Jag’s Steak & Seafood my family

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